With everything in the modern world now located in the digital world your
small business will need desktop and server support to help manage this new
space. It is important that you have reliable assistance because things will go wrong
it’s just a matter of when. This is why it can be so important to have back up plans
for when things inevitably go wrong. We always start by checking your server
health with a proactive approach. We want to address the server uptime,
availability, security and business continuity. In order to ensure both proper
desktop and server support systems customized for your business we will follow
the general procedure below.
 Routine Maintenance: There are always server and desktop updates that
will become available. If you do not make these updates they will create long-
term problems. You will always want to do patches and defragmentation of
hard disks.
 Security: Security in the digital space is extremely important so that you do
not leave yourself entirely vulnerable. Security allows you to protect from
viruses, malware, and overall threats.
 Monitoring: We will monitor your server 24/7 remotely for performance
issues. This will allow us to quickly diagnose and resolve any potential issues.
 Disaster Planning: We will put in place a back-up plan should the worst-
case scenario arise. This will allow you to feel secure in our services as things
are bound to happen, but we can be prepared for when they do.
 Repair: Should a server go down or become infected this is where we will
default to our disaster plan while we get to work repairing. This will allow as
little down time as possible.
If you are in need of desktop and server support our team of trained
technicians are here to help. We always customize our programs, as each small
business is unique.