Most of our outsourced IT customers depend on some industry-specific application to get business done. These apps are specially developed for companies in, say, commercial real estate, property management, events, patient care, staffing, and more -- a list long enough to reach from our HQ in Silicon Valley at least to LA.
These core line-of-business apps are so crucial that, if something goes wrong then nothing goes right for a company or, worse, its customers.
That's why IT Total Care also offers a business service focused on maintaining and managing core application, including:
- Updates, upgrades, & new versions
- Transitions to a replacement application
- Version monitoring
- License control and auditing
- Server vs. cloud hosting
- Access permissions
- Account monitoring