Our Clients

I can always get immediate help when I am having computer issues, and they don’t make me feel stupid when it’s a simple fix. They can get on my computer remotely and fix the problems instead of trying to walk me through it.

My company initially decided to install a VoIP line so that we could better communicate with other business when conducting transactions. However, setting up a system without an IT department was somewhat foolish, so we contacted IT Total Care for an RFP. They proposed a very practical solution to our issue. Moreover, it was quite economical compared to our initial idea of how much it would cost. After a quick installation we were up and running efficiently.

Initially IT Total Care took care of my servers since I don’t currently have an IT technician and they’ve done a good job of it. However, what really made them shine was when I consulted them to install VoIP in my establishment. After the installation, my VoIP worked like a charm and there were no hiccups to it. So if you have an IT problem you consult these guys, they really know what they’re doing and they don’t waste time.

IT can be very useful for businesses, and ours was no different. We decide that we wanted IT Total Care to help us with our IT needed. From setting up a VoIP system, to ensure our security was tight and even managing our IT infrastructures, they have been very handy in setting up and maintaining all things IT-related.

IT Total Care is wonderful.

I have to say, you [IT Total Care] are a fantastic partner for our business! Every interaction I’ve had with you has ended with a great solution for the problem presented. Thank you so much for being innovative and helpful!

[Your tech] is the best !!

(Your Tech) is an absolute lifesaver!

He had kept Michael and I informed about the status of Outlook to make sure it is now functioning at … back to normal status. We really appreciated his help!

He has taken the lead to help me with this request when I'm swamped with other non IT-related tasks, it was greatly appreciated!

He was efficient and was able to install (the software) in a short amount of time.

He was great, he has stayed on line with me while I ensured the software (that needed IE9) has working before closing out the ticket.

Prompt, thorough and courteous service!

Tony, you have provided us with superb and thorough service, thank you so much for making a personal visit to our office to fix the printer issue

Every time I called the representative for technical support, he always get it done no matter. Great customer service and very patience.

If there is a rating of 10, I would rate 10. Technician was very helpful and patience. He also gets the job done right away.

Dear Tony, I am really glad (your team)… work on my system. This has been an ongoing problem for 6 months. We had ""other guys"" try to correct it and it seems like every time they ""fixed"" it, it got worse.

(Your tech) did it in a single morning. He began by asking me to describe all of the problems I was having and then to tell him everything I wanted him to accomplish for me. He was focused on the task and communicated with me constantly during the process.

He then called me this morning to make sure everything was still working and that I was happy. I simply cannot tell you how satisfied I am with the results. …you have a very valuable member of your team representing your company. Thanks very much.