Our Clients

My company initially decided to install a VoIP line so that we could better communicate with other business when conducting transactions. However, setting up a system without an IT department was somewhat foolish, so we contacted IT Total Care for an RFP. They proposed a very practical solution to our issue. Moreover, it was quite economical compared to our initial idea of how much it would cost. After a quick installation we were up and running efficiently.

Stephen McCarthy
Owner
McCarthy Asset Management, Inc.

Initially IT Total Care took care of my servers since I don’t currently have an IT technician and they’ve done a good job of it. However, what really made them shine was when I consulted them to install VoIP in my establishment. After the installation, my VoIP worked like a charm and there were no hiccups to it. So if you have an IT problem you consult these guys, they really know what they’re doing and they don’t waste time.

Nelson Turner
VP Operations, Rocket Dog inc.
Hayward California

IT can be very useful for businesses, and ours was no different. We decide that we wanted IT Total Care to help us with our IT needed. From setting up a VoIP system, to ensure our security was tight and even managing our IT infrastructures, they have been very handy in setting up and maintaining all things IT-related.

Gary Sheppard
MD
San Mateo California

Overall, the service was more than excellent.

Ruth Aleman, Office Manager
Landsystems Landscapes
Redwood City, California

Your service was really helpful. You always provide great service. Thanks a lot.

Motasem Alsane, Accountant
Peninsula Accounting Services, Inc.
South San Francisco

Much appreciated that the work was done remotely yielding a significant reduction in potential expense.

Zigrang William
M.D.
Burlingame, California

(your tech) was great… he is a keeper.

Bob Binn, Founder and President
Private Portfolios, Inc.
San Mateo, California

Thanks … for your help!

Mary Brasher, CEO
Capital Building Maintenance
South San Francisco

Love you guys.

Eula Bunag, Executive Assistant
Bay Partners
Sand Hill Road, Menlo Park

(The Tech) was polite, fast and had me set up and working within a few minutes. The new printer had a very short cord and he located a longer cord within a couple minutes to accommodate my work space.

Jan Calloni, Staff member
FCE Benefit
Burlingame, California

“My experiences have consistently been that your team responds to issues at a lightning fast rate. They are super pleasant and follow up on everything. Thank you,”

Janice Deringer
Senior Recruiter at Granite Solutions Groupe Registered Investment Advisor
Advocate for Women's Financial Education

(Your Tech) is an absolute lifesaver!

He had kept Michael and I informed about the status of Outlook to make sure it is now functioning at … back to normal status. We really appreciated his help!

He has taken the lead to help me with this request when I'm swamped with other non IT-related tasks, it was greatly appreciated!

He was efficient and was able to install (the software) in a short amount of time.

He was great, he has stayed on line with me while I ensured the software (that needed IE9) has working before closing out the ticket.

Prompt, thorough and courteous service!

Tony, you have provided us with superb and thorough service, thank you so much for making a personal visit to our office to fix the printer issue

Sherry Chan
Director
Anvil Capital Advisors

(Your Tech) is great. He is professional, knowledgeable and easy to work with. ...always responsive, helpful, professional.

Maggie Chaponot, Owner
Bookkeeping Talent
Novato, California

You guys are great!

I just adore (your tech). What a gem you have there. He is a wonderful balance of professional and personable. He is so polite, yet very comfortable to talk to. He listens to me and respects my input. Therefore, we get resolution very efficiently without his taking my purchased time to repeat steps I have already completed. You guys are great. I'm so happy we signed on.

Martha D'Amico, Owner
Bermico Auto Services
San Carlos

Your Team Rocks!

Your Team Rocks. Thanks to (your tech) for the quick response and getting me up and running as soon as he did.

Mike D'Auria, Director of Sales
Action Sign Systems
San Carlos, California

Extraordinary job!

Every time I called the representative for technical support, he always get it done no matter. Great customer service and very patience.

If there is a rating of 10, I would rate 10. Technician was very helpful and patience. He also gets the job done right away.

Edward Dee, Staff
Pro Colorflex Ink Corp
Hayward, California

(Your tech) is THE BEST EVER.

Neal Dempsey, General Partner
Bay Partners
Sand Hill Road, Menlo Park, Californai

(Your tech) is awesome. He rocks.

Salil Deshpande, General Partner
Bay Partners
Sand Hill Road, Menlo Park, California

I was very pleased with the service that was provided.

Jeff Dix
Sr. Director of Operations
Schoola, Hayward, California

Thanks for the quick response!

Judy Dombrowsky, Manager, Office Services
Engelman Accountancy
Downtown San Mateo, California

Thank you for all your help. You guys were great!

Ryan Donnelly, Principal
Kingfish Group
Downtown Foster City, California

Even when we called in for help on this issue during lunch time, your team was able to respond quickly. Thank you!

Rick Duarte, CEO
Pro ColorFlex Ink Corp.
Hayward, California

If I could rate the timeliness of the resolution higher I would. The service has been excellent!

Carlene Duplan, Business Specialist
Stack Plastics Inc
Menlo Park, California

You guys to the rescue--thanks!!

William Hartman, PhD (Licensed Psychologist)
Weight Mgmt. Program of SF, Inc
San Francisco, California

Love working with your team.

Molly Healy, Administrator
Allura Skin & Laser Center, Inc
San Mateo, California

Your team is always easy to work with.

Nadine Johnson, Finance and Operations
Kingfish Group, Inc.
Downtown Foster City, California

The professional helped me resolve this issue at 11:00 pm at night! Thanks for all your help.

Jill Kitazaki, Chief Operating Officer
Denning & Company LLC
San Francisco

Thanks for the help!

Wayne Klug, President and CEO
Spectrum Technology Solutions
Phoenix, Arizona

…excellent service and execution of plan.

Charles Lee, MD, FACS, Plastic & Reconstructive Surgeon
L Plastic Surgery
San Francisco, California

Fantastic!

Michael Liou, Managing Director and Founder
Anvil Capital Advisors
Downtown San Mateo, California

I gave you 5 of 5 stars on a Google review too!!!

Ross Meyers, Owner
Divorce Centers of California
San Mateo, California

Great turnaround and explanation. Offered to come within the hour to help me - great service.

Dan Neumann, CFA, Principal & Wealth Manager
Neumann Capital Management, LLC
Foster City, California

(Your tech) was extremely professional. He arrived on time, explained what he was doing (in plain English) and completed his work in a timely way. It was a pleasure to meet him in person!

Mary Ogden, President/Owner
Fresh Start Natural Foods
Foster City, California

Fabulous job! Resolved within 10 minutes of your team hooking up to our network.

Angela Ott, Office Manager
Civil Engineering Associates Inc
San Jose, California

Problem understood and quickly tackled.

Rene Peraza, Executive Director
American Institute of Architects - San Mateo County Chapter
Downtown San Mateo, California

Brendon was a pleasure to work with. Thank you so much for my "stress free" day.

Sally Peterson, Co-owner
Fresh Start Natural Foods
San Diego, California

It was very refreshing to have worked with Tony on this issue and the response was phenomenal given the severity. Thank you!

Manny Rodriguez, Chief Technology Officer
General Atlantic LLC
Palo Alto, California

(Your tech) is always very patient and extremely helpful.

Maria Ruiz, Chief Financial Officer
Bay Partners
Sand Hill Road, Menlo Park, CA

I simply cannot tell you how satisfied I am with the results!

Dear Tony, I am really glad (your team)… work on my system. This has been an ongoing problem for 6 months. We had ""other guys"" try to correct it and it seems like every time they ""fixed"" it, it got worse.

(Your tech) did it in a single morning. He began by asking me to describe all of the problems I was having and then to tell him everything I wanted him to accomplish for me. He was focused on the task and communicated with me constantly during the process.

He then called me this morning to make sure everything was still working and that I was happy. I simply cannot tell you how satisfied I am with the results. …you have a very valuable member of your team representing your company. Thanks very much.

Mike Russell
International Freight Services, Inc.
Burlingame, California

(your team) does a fabulous job of putting up with my whining...that in itself is a feat accomplished by few.

Julie Schneider, Owner
Action Sign Systems
San Carlos, California

(Your tech) did great work. He was very knowledgeable and went above and beyond our expectations. Thank you!

Zoya Singh, Law Clerk
Frontier Renewables
San Mateo, California

(Your tech) was very professional, diligent, and thoughtful. Thank you!

Eleanor Sullivan, Director
Denning & Company LLC
San Francisco, Ca

Excellent! (Your tech) was very helpful and resolved the time sensitive issue quickly and efficiently. Thanks!

Katie Switek, Operations Manager
Weight Mgmt. Program of SF, Inc
San Francisco, CA

Awesome service, thanks …!

Brent Varga, Executive Assistant
Bartos Architecture, Inc.
Downtown San Mateo, CA

(Your tech) was great! Thanks Tony!

Kraig Vorsatz, President & CEO
Gotcha Subpoena Services
San Mateo, California

Thank you, Thank you, thank you...as always...Great Service! You are my heros!

George Shorago
MD
Belmont, California

(Your tech) was awesome. Very smart, very responsive. Glad to have met him. Thank you.

Barbara Williams, US Immigration Lawyer
Law Offices of Barbara-Ann Williams, PC
San Francisco, CA

Many of the company’s computer systems were operating slower than usual and were constantly rebooting. We thought it was because they were getting old. We were ready to purchase new ones, but IT Total Care helped us discover it was another reason. They were infected with malware! The issue was resolved and a better anti-virus was installed. Before we jump to conclusions again, we’ll definitely consult with them first.

Bob Spence, Owner
Borel Place Associates
San Mateo, CA

(Your tech) did a great job investigating and fixing the problem with the caps-lock. He is a thorough and has a great balance of technical and communication skills. This fix has allowed one of our Architect Interns to be much more productive.

Claire Rigodanzo, Business Technology Manager
Bartos Architecture, Inc.
Downtown San Mateo

When the company’s network and internet connection were moving slowly, we needed Total IT Care. They were able to resolve the issues the same day we contacted them. Now, the network and internet connection are no longer moving slow, and everyone is getting their tasks done twice as fast. We were also able to resolve some of the problems we had with our hardware devices. Great IT service!

Bill Porter
Prudential Realty
San Francisco

We are very pleased with the service!

When our company first opened, we had the option of either having our in-house IT department or have another company deal with it for us; As a small business, we found it less costly to get outside help and we chose IT Total Care as the company to do so. We are very pleased with the service they have provided to us. We do not have to fear if any It problems arise.

Russell Taylor, DMD
Cosmetic Dentistry Associates
Embarcadero Center, San Francisco

Tony and his team are worth every penny. Great, quick service.

Dr. Joan Saxton
MD
Brown & Toland Physicians

The heads of the company have heard about VoIP but they weren’t confident it would work for the business. But after stumbling upon a few articles about the benefits, even for small businesses, I proposed we give it a try. IT Total Care was contacted and within no time a VoIP system was set up. At first, they were skeptical, but after a few months, the business began to reap the advantages. We have to really thank IT Total Care for the hookup,

Casey Pacheco, Operations Analyst
Mfactor
San Francisco, California

As a small business owner, hiring IT Total Care was a much better choice than having my own IT department. Their price was very economical and they provided protection for my network as well a backup for my data if my server crashed. However, this was just a little of the services that they provide because I was informed that they also provided server support as well as desktop support. The staff was courteous and friendly and I recommend IT Total Care for business owners working in San Francisco,

Steve Jacobson
President
Emerald Landscape Company Inc.

Thanks for all the hard work keeping us up and running and safe.

Marilyn Jaeger
Owner Marilyn Jaeger Skin Care
Presidio Heights San Francisco